Cookie Policy
Last updated: March 2025
At valenphyro, we're upfront about how we use technology to improve your experience on valenphyro.com. This policy walks you through our approach to cookies and similar tracking methods. We believe you should understand what's happening behind the scenes when you visit our platform.
What Actually Are Cookies?
Think of cookies as small memory files that websites store on your device. They're text files, really—nothing fancy. When you return to a site, these files help the website remember things about your previous visit.
They can't run programs or deliver viruses. But they do serve important functions, from keeping you logged in to remembering your preferences between sessions. Some cookies last only for your browsing session; others stick around longer to recognize you when you come back.
How We Use Tracking Technologies
valenphyro uses several tracking methods to keep things running smoothly and to understand how investment professionals interact with our financial analysis tools. Here's what we're doing:
Essential Operation Cookies
These keep the site functional. They handle your login status, maintain your session security, and remember which pages you've accessed during your visit. Without these, the platform wouldn't work properly.
Functional Enhancement Cookies
These remember your choices—like your preferred dashboard layout, the markets you follow most closely, or the analysis tools you use regularly. They make your experience more personalized without you having to reset everything each time.
Performance Analytics Cookies
We track which features get used, where people spend their time, and which tools deliver the most value. This helps us figure out what's working and what needs improvement. The data is aggregated, so we're looking at patterns rather than individual behaviors.
Marketing and Preference Cookies
These help us show you relevant information about our services and remember your communication preferences. They also prevent us from showing you the same message repeatedly if you've already seen it.
Specific Tracking We Implement
Session Management: We use session cookies to maintain your login state and protect your account. These expire when you close your browser.
Feature Usage Analytics: We track which analytical tools you engage with most frequently. This informs our development priorities and helps us understand which features deliver the most professional value.
Platform Performance Monitoring: We measure load times, response speeds, and technical errors. This data helps us maintain reliable service and identify technical issues before they affect many users.
Preference Storage: Your dashboard configurations, notification settings, and display preferences are stored so you don't need to reconfigure everything each session.
Third-Party Services
Some cookies come from services we integrate with rather than from valenphyro directly. These include analytics providers and infrastructure services that help us operate the platform efficiently.
We're selective about third-party services. Each one serves a specific operational purpose, and we maintain agreements with these providers about how they can use data collected through our platform.
Managing Your Cookie Preferences
You control your cookie settings through your browser. Most browsers let you view, manage, and delete cookies, and you can set rules about which sites can store them.
Keep in mind that blocking certain cookies might limit functionality. For instance, blocking session cookies would prevent you from logging in, while blocking functional cookies means you'd lose your personalized settings.
Here's where to find cookie controls in common browsers:
How Long Cookies Stick Around
Different cookies have different lifespans based on their purpose:
- Session cookies disappear when you close your browser
- Functional preference cookies typically last 12 months
- Analytics cookies generally persist for 24 months
- Marketing preference cookies expire after 6 months
You can delete cookies manually at any time through your browser settings, regardless of their set expiration date.
Common Cookies on valenphyro
| Cookie Name | Purpose | Duration |
|---|---|---|
| domain_session | Maintains your authenticated session | Session only |
| user_prefs | Stores dashboard and display preferences | 12 months |
| analytics_id | Tracks platform usage patterns | 24 months |
| feature_tour | Remembers which tutorials you've completed | 6 months |
| notification_prefs | Stores your communication preferences | 12 months |
Updates to This Policy
We review and update this policy periodically as our platform evolves and as tracking technologies change. When we make significant updates, we'll notify active users through the platform.
The date at the top of this page shows when we last made changes. We recommend checking back occasionally, especially if you have specific concerns about how we use tracking technologies.
Questions about our cookie practices? We're happy to provide more detail about how we use specific tracking technologies or why certain cookies are necessary for platform operation.
Contact us at info@valenphyro.com or reach our privacy team at Shop c/1/9 Hill End Rd, Doonside NSW 2767, Australia. You can also call +61417544995 during business hours.
For broader privacy questions, review our comprehensive Privacy Policy, which covers data collection, usage, and your rights regarding personal information we process.